Simple return options and clear refund guidance for eligible products.
View My OrdersUnused, unopened products in original packaging may be eligible for return within the allowed return period.
Opened beauty, skincare, fragrance, personal care, and hygiene-related items may not be returnable for safety reasons.
If your order arrives damaged or incorrect, contact support as soon as possible with your order number and photos.
Contact support or open a return request from your order details.
Our team reviews the request and product eligibility.
If approved, we arrange pickup or provide return instructions.
Refund is processed after inspection and approval.
Start from your order details or reach out to our support team.