Please read these terms carefully before using Shopora or placing an order.
Last updated: July 2026
These Terms & Conditions apply to customers using the Shopora storefront to browse products, place orders, make payments, and access customer account features.
Customers must use the website lawfully and provide accurate information when placing orders, creating accounts, or submitting forms.
We aim to display product names, descriptions, images, prices, and availability as accurately as possible. Product images are for presentation purposes and may vary slightly from the actual product.
All prices are shown in KWD unless stated otherwise. Prices may change without prior notice. Promotions and discounts are subject to availability and campaign rules.
Order confirmation does not always guarantee acceptance. We may cancel or reject an order if the product is unavailable, payment fails, customer information is incomplete, or suspicious activity is detected.
Accepted payment methods may include KNET, Visa, Mastercard, Apple Pay, MyFatoorah, or other supported gateways. Payment processing is handled securely through approved providers.
Delivery times are estimates and may vary based on location, availability, weather, peak hours, or operational conditions.
Returns and refunds are subject to the Returns & Refunds Policy. Some beauty, hygiene, personal care, and opened products may not be eligible for return.
Customers are responsible for keeping account access secure and ensuring their contact details, delivery address, and order information are accurate.
Promo codes, discounts, loyalty points, and special offers may have expiry dates, usage limits, and eligibility rules.
Shopora is not responsible for indirect losses, delays caused by third parties, incorrect customer information, or circumstances outside reasonable control.
For questions about these terms, contact our customer support team.